Terms and conditions of the Hotel and rules of the bank for payment by credit card:
By making a reservation, you accept and agree to the hotel rules concerning terms, cases of cancellation and no-show, namely:
- The hotel keeps the reservation until 6.00 p.m. on the day of arrival. If late arrival, please call the hotel.
- If the cancellation is made up to 1 day before the date of arrival (until 6.00 p.m.) no fee will be charged.
- If cancelled later or in case of no-show the price of the first night will be charged.
- In case of made payment and following cancellation, the payment will be reimbursed to the client’s credit card within 30 days after the cancellation is made.
The Hotel respects your privacy.
In order to guard you against fraud during payment with your Visa or MasterCard card, we apply best practices recommended by the international card organizations:
- The security during entry and transport of card data is provided by the use of an SSL protocol for encryption of the connection between our server and the payment server of our servicing bank.
- The authenticity of your card is checked by the verification of the card verification value (CVV2)
- In addition, for your identification as the authentic cardholder, the payment server of our servicing bank supports the authentication schemes of the international card organizations – “Verified by Visa” and “MasterCard SecureCode”, in case you are registered to use them.
Your personal information will be used only for completing the reservation and payment. It won’t be disclosed to the third parties.
If the transaction is successful, a transaction receipt is displayed on screen which you print or save.
Acceptable are: MasterCard, Visa, Visa Electron, Maestro.
Please check with your card issuer if your card is Internet transactions compatible.
The maximum amount per transaction is BGN 10 000.
The transaction currency for card payments is Bulgarian Lev(BGN).
If there are prices on the site in other currencies, in addition to Bulgarian Lev, these are for informational purposes only.
If you have any questions, please contact us on: firstname.lastname@example.org or call +359(0) 32/23 53 53.